Kenya Human Rights Commission v Insurance Regulatory Authority; Association of Kenya Insurers (Interested Party) (Petition E002 of 2022) [2024] KEHC 16211 (KLR) (Constitutional and Human Rights) (20 December 2024) (Judgment)
Neutral citation:
[2024] KEHC 16211 (KLR)
Republic of Kenya
Petition E002 of 2022
LN Mugambi, J
December 20, 2024
Between
Kenya Human Rights Commission
Petitioner
and
Insurance Regulatory Authority
Respondent
and
Association of Kenya Insurers
Interested Party
Judgment
1.The Petition dated 4th January 2022 is supported by the Petitioner’s affidavit in support of even date.
2.The gist of this Petition is that the Interested Party unconstitutionally and unlawfully increased insurance premiums and that 1st Respondent has allowed insurance companies to abandon granting comprehensive insurance cover for motor vehicles older than 12 years or of a value of less than Ksh.600,000/-.
3.The Petition assails the Respondent for its failure to exercise its supervisory role in the matter.
4.For this reason, it is alleged that the Petitioner’s rights under Articles 10, 27 and 46 of the Constitution were violated by the Respondent and the Interested Party. Consequently, the Petitioner seeks the following reliefs:a.A declaration that the decision to increase premiums for motor vehicle insurance up-to 50% being devoid of the principle of public participation is illegal, unconstitutional, null and void.b.A declaration that the decision to exclude a category of vehicles which are more than 12 years old or worth less than Kshs. 600,000/- from the motor vehicle insurance comprehensive cover is discriminatory and in violation of consumer rights.c.Costs of the Petition.
Petitioner’s Case
5.The Petitioner avers that motor vehicle insurance is a mandatory requirement in Kenya and is classified into two categories: comprehensive cover and a third-party cover.
6.The insurance industry is regulated by the Respondent as authorized by the Insurance Act
7.The Petitioner asserts that a number of insurance companies resolved to implement an increase of up to 50% of premiums starting from the year 2022 for both insurance covers. Additionally, that the insurance companies would not offer the comprehensive insurance cover for vehicles older than 12 years or whose value is less than Ksh.600, 000. This was previously tabulated based on 4% of the value of the motor vehicle.
8.The Petitioner avers that the justification for the increase was said to arise from surge in claims some of which are fraudulent. According to the Petitioner this is not a reasonable basis to increase the premiums as the law provides for safeguards which allows the insurance companies to repudiate claims which are not genuine.
9.Furthermore, the Petitioner is aggrieved that the Respondent has violated its fiduciary duty owed to the policy holders and the public. This is because it allowed the insurance companies to disproportionately increase the premiums without public participation. The petitioner states that this is in violation of the principles of consumer protection.
10.Equally the insurance companies’ determination to exclude vehicles older than 12 years or with a value less than Ksh. 600,000 from the comprehensive cover, is discriminatory, punitive and oppressive. The Petition asserts that the Interested Parties actions consumer protection rights of the policy holders and the general public.
Respondent’s case
11.The Respondent in reaction to the Petition filed grounds of opposition dated 13th January 2022 on the premise that:
12.The Respondent additionally filed its replying affidavit by its Chief Executive Officer, Godfrey Kiptum sworn on 10th February 2022.
13.He swore that pursuant to its mandate under Section 3A of the Insurance Act, the Respondent through various Regulations has purposed to protect the interests of insurance policy holders and their beneficiaries. In particular, the implementation of the standardized insurance contracts for motor private, motor commercial and motor commercial (PSV) to ensure uniformity and fair terms and conditions in insurance policies.
14.Contrary to the Petitioner’s allegation, he asserts that the Respondent is not mandated to set the premium rates for motor vehicle insurance. He states that these rates are set by the insurance companies based on a number of factors. For this reason, he argues that the Petitioner’s claim that the same should be subjected to public participation is erroneous.
15.He as well avers that the consumers have a right to engage the services of any of the licensed insurers whereas the insurance companies are at liberty to assess and select the risks which they will underwrite. Accordingly, the claim for discrimination is adjudged to be unfounded.
16.The Respondent also avers that Petition contains a number of falsehoods. In particular, it is stated that only the third-party insurance cover is mandatory. Further that the 50% increase starting from the year 2022 is false. Equal sentiments are registered for the claim that motor vehicles older than 12 years or of a value less than Ksh.600,000/= will not receive a comprehensive insurance cover and that the same was initially calculated based on 4% of the value of the car.
17.He depones that owing to the high underwriting losses that insurance companies incurred, in a bid, to curb the same, the Respondent developed the Motor Insurance Underwriting Guidelines, 2009 which came into effect on 1st March 2010. During the period the Guidelines were in force, he stated that the underwriting losses at the end of 2010 had declined by 32%.
18.He notes that these Guidelines were however challenged in the High Court for being null and void. Subsequently the High Court decision affirming the same was appealed against. In light of this, he asserts that the Respondent has been keen to make efforts to ensure that the interests of policy holders and its beneficiaries are protected.
19.The Respondent additionally contends that the Petition fails to meet the threshold set out in Anarita Karimi Njeru vs Republic (1979) KLR 154. Equally, that the Petitioner failed to adduce evidence to corroborate its claims and thus in sum not entitled to the reliefs sought. For this reason, he asserts that the Petition should be dismissed.
Interested Party’s case
20.The Interested Party in opposition to the Petition filed its grounds of opposition dated 10th February 2022 on the basis that:i.The Petitioner has not established any cause of action against the Interested Party.ii.The Notice of Motion and the Petition are incompetent for misjoinder of parties as the Insurance Companies subject of these proceedings are not party to the proceedings herein.iii.The Petitioner herein has failed to establish that the variation by some of the insurance companies of premiums payable by their policyholders have violated the consumers right to access Motor Vehicle Comprehensive cover and Third-Party vehicle cover protected under Article 46(1) (a) and (c) and 47 of the Constitution and Section 5(1) of the Consumer Protection Act.iv.The Petitioner has failed to establish any trade restrictive practices on the part of the Interested Party and its member insurance companies as a result of the purported increase in premiums payable by policyholders under the Motor Vehicle Comprehensive cover and Third-Party Vehicle Insurance cover.v.The Petition and the Notice of Motion have been brought in violation of Section 21 (2) (b) and (3) (a) and (i) of the Competition Act, 2010.vi.The Application dated 16th November 2021 is vexatious, frivolous and an abuse of the Court process.
21.The Interested Party correspondingly filed its undated replying affidavit sworn by Thomas Maara Gichuhi, its Chief Executive Officer.
22.To commence with, he avers that the allegation that insurance companies increased premiums up to 50% is false. It is noted that insurance companies who ordinarily set the premiums payable by their policy holders consider a number of factors before setting the same.
23.Particularly, factors that are considered are the policy holder’s past, the anticipated loss experience, the characteristics of the subject matter of the insurance cover, the level of risk the insurer is exposed to when it provides the cover, the demand and supply variations among other factors. Consequently, owing to the individualistic nature of determining the same, he stresses that it is not possible to have a blanket increase in premiums as alleged.
24.Furthermore, it is averred that insurance business is contractual in nature as between the insurance company and the policyholder. As such a policy holder is at liberty to consider the various offers and select an insurer of their choice based on their needs. He contends thus that, variance of premiums by various insurance companies does not deny a policy holder the right to access an insurance cover. Equally that the insurance companies have a right to earn income from their insurance business.
25.He in closing also asserts that the Petitioner’s allegations are not substantiated. Likewise, that annexture ‘DM2’ is in violation of Section 35 and 63(1) and (2) of the Evidence Act as amounts to hearsay while annexture ‘DM 3’ is inadmissible for being in violation of Section 65 (5)(6) and (8) of the Evidence Act. Subsequently, he urges the Court to dismiss the Petition.
Parties Submissions
Petitioner’s Submissions
26.The Petitioner through its counsel, Chimei and Company Advocates filed submissions dated 15th June 2023 where the issues for determination were identified as: whether there was public participation; whether there was discrimination of some vehicles and whether there was violation of consumer rights.
27.On the first issue, Counsel submitted that contrary to Article 10 of the Constitution, no public participation was conducted before the impugned decision was made. Counsel pointed out that before the decision to increase the premium by 50% was made, neither the public nor the policy holders were involved in the making of the decision. Counsel added that the Respondent ought to have ascertained that public participation was carried out by the insurance companies but failed to do so in the end making the decision illegal and unconstitutional.
28.In support, Counsel cited the case of Poverty Alleviation Network & Ors v President of the Republic of South Africa & Ors [2010] ZACC 5 (24 February 2010) where it was held that:
29.Like dependence was placed in Republic v Independent Electoral and Boundaries Commission (I.E.B.C.) Ex parte National Super Alliance (NASA) Kenya & 6 others [2017] eKLR and Robert N. Gakuru & Others v Governor, Kiambu County [2014] eKLR.
30.Referring to the insurance companies’ decision not to grant a comprehensive cover for cars older than 12 years or with a value less than Ksh.600,000/-, Counsel submitted that this decision is discriminatory as no vehicle owner should be sidelined in accessing an insurance cover. This is also argued to be unfair treatment lacking any reasonable justification for the exclusion.
31.Lastly, Counsel argued that the Respondent in view of the impugned decisions violated the fiduciary duty it owes its policy holders and the public. That is to protect its consumer interests in line with Article 46 of the Constitution. This action is said to be contrary to the dictates set out in Section 3 of the Insurance Act, 2015. Reliance was placed in Commission on Administrative Justice v Insurance Regulatory Authority & another [2017] eKLR where it was held that:
Respondent’s Submissions
32.Principal State Counsel, Stephen Terell filed submissions for the Respondent dated 2nd February 2024. Counsel sought to discuss: whether there was public participation; whether there was discrimination and violation of consumer rights and whether the Petitioner is entitled to the prayers sought.
33.Counsel reiterating the Respondent’s averments in its Replying Affidavit submitted that contrary to the Petitioner’s conviction, public participation essentially concerns the concept of checks and balances in governance in the execution of functions by the various arms of government. Reliance was placed in British American Tobacco Kenya, PLC (formerly British American Tobacco Kenya Limited) v Cabinet Secretary for the Ministry of Health, Kenya Tobacco Control Alliance & another (Interested Parties); Mastermind Tobacco Kenya Limited (The Affected Party) [2019] eKLR where it was held that:
34.In this matter, Counsel submitted that the decision to increase the premiums as alleged was noted in the Petition to have been taken out by a number of insurance companies not the Respondent. It is stressed thus the decision was made by private companies and not public body to necessitate application of the principle in the decision. Consequently, Counsel argued that the Petitioner’s argument was erroneous.
35.Furthermore, in the second issue, Counsel submitted that insurance companies being private in nature are at liberty to select the risks which they can underwrite based on the pertinent factors. Equally, it is stated that the policy holders are also at liberty to engage an insurer of their choice after considering offers from different premium rates.
36.Nonetheless it was stressed that no evidence had been adduced to support the Petitioner’s claims. According to Counsel insurance companies cannot thus be adjudged to be discriminatory in making their decision in view of the determining factors.
37.Counsel urged the Court to be guided by the decision in President of the Republic of South Africa & Anor vs. John Philip Hugo 1997(4) SACC where it was held that:
38.Like dependence was placed in Federation of Women Lawyers Fida Kenya & 5 Others vs. Attorney General & Anor [2011] eKLR.
39.Counsel submitted that in view of the claim of violation of consumer rights, insurers are only obliged to provide services that are of reasonable quality as per Article 46(1) of the Constitution as read with Section 5(1) and 87 of the Consumer Protection Act. Considering this, Counsel argued that the Petitioner’s argument that insurers were discriminatory and in violation of consumer rights was misleading. Counsel also pointed out that the Respondent in carrying out its supervisory role assessed the adequacy of the premium rates as outlined in its affidavit.
40.In closing, Counsel submitted that it was evident from the raised issues that the Petition does not raise constitutional issues and neither does it outline the provisions deemed to be violated nor the injury suffered by the Petitioner as a result of the alleged violations. Accordingly, Counsel submitted that the Petition failed to meet the threshold set in Anarita Karimi Njeru vs Attorney General (1979) KLR 154) (1976-1980) KLR 1272) and upheld in Mumo Matemu vs Trusted Society of Human Rights Alliance and 5 Others (2013) eKLR.
41.Furthermore, Counsel pointed out that the Petitioner’s case had not been supported by any evidence. To that end, Counsel submitted that the Petitioner is not entitled to the reliefs sought.
Interested Party’s Submissions
42.On 30th June 2023, the Interested Party through John Mburu and Company Advocates filed submissions where the issues for determination were set out as: whether the Petitioner has led evidence of probative value to demonstrate the increase in premiums or exclusion of motor vehicles older than 12 years or less than Kshs. 600,000 only from the motor vehicle comprehensive insurance plan; whether the purported increase in premiums for motor vehicle comprehensive insurance violated the principle of public participation under Article 10 of the Constitution and whether the decision to exclude vehicles of more than 12 years or less than Kshs. 600,000 only in value from the motor vehicle comprehensive insurance cover is discriminatory and violates consumer rights.
43.Counsel in the first issue answered in the negative. Counsel submitted that the Petitioner in advancing its case had relied on print outs (marked as ‘D1’ and ‘DM 3’) obtained from various websites yet failed to file a certificate to certify the correctness of the information as required under Section 78A and 106B of the Evidence Act.
44.Considering this, the evidence is argued to be unreliable and in violation of Section 65 (8) and 78 A (3) of the Evidence Act as held in Elizabeth Ongoro Amollo vs Francis Kajwang Tom Joseph & 2 others Nairobi HC Election Petition No. 5 of 2017 (2017) eKLR. Like dependence was placed in Idris Abdi Abdulla hi vs Ahmed Bushane & 2 others Nairobi HC Election Petition No. 6 of 2017 (2018) eKLR.
45.Similarly, Counsel submitted that annexture ‘DM 2’ is based on hearsay evidence. It consists of a certificate of insurance and renewal policy schedule by one, Haggai Shikuku Chimei. It is stated that this person did not swear an affidavit to that effect. Reliance was placed in Bettie Atieno Nanga vs Middle East Bank Kenya Limited Nairobi HC Civil Suit No.1200 of 2000 (2016) eKLR where it was held that a court has the discretion to admit a document into evidence where the maker was available but not called as a witness only if the conditions of Section 35(1) of the Evidence Act have been satisfied.
46.On the second issue, Counsel submitted that the Interested Party’s members are not obligated to carry out public participation before setting the premiums payable by their policy holders. According to Counsel, application of Article 10 of the Constitution focusses on state organs and public officers who are mandated to enact laws and regulations. Counsel submitted that this element was also echoed by the Supreme Court in the British American Tobacco Kenya Limited case (supra).
47.Counsel further argued that the supposed requirement to conduct public participation was in breach of the principles of free market economy in the making a contract between the insurance companies and policy holders. Besides, it was stated that Section 75 of the Insurance Act grants insurance companies the leeway to determine the premiums to be paid by the policy holders. In support reliance was placed in Eliud Langat & 20 others vs the Board of Trustees, Postal Corporation of Kenya Staff Pension Scheme Nakuru HCCC No. 41 of 2008(2011) eKLR where it was held that:
48.Turning to the third issue, Counsel submitted that the Interested Party had not violated Article 27 of the Constitution. It was stated that the Petitioner had not established that the insurance companies do not offer comprehensive cover for vehicles older than 12 years or with a value less than Ksh.600,000. Nonetheless Counsel argued that even if there was differential treatment the same would be justifiable under the dictates of Article 24 of the Constitution.
49.Reliance was placed in Samson Gwer & 5 others vs Kenya Medical Research Institute & 3 others SC Petition No. 12 of 2019' (2020) eKLR where the Supreme Court established that one who claims that they have been discriminated against bears the obligation to establish that it existed. Like dependence was placed in Council of Governors vs Salaries & Remuneration Commission Nairobi HC Petition No. 328 of 2016 (2018) eKLR.
50.Countering the Petitioner’s dispute on consumer protection, Counsel submitted that each insurance company has a right to determine what product to offer and to which segment of the market that product is available. Correspondingly that they have the right to determine which risk they are willing to admit. Likewise, an insurance company has the right not to offer a product that exposes it to losses.
51.Considering this, Counsel contended that insurance companies do not have an obligation to offer their products and services to all potential consumers. To buttress this point reliance was placed in Mark Ndumia Ndung’u vs Nairobi Bottlers Limited and another (2018) eKLR where it was held that:
52.Counsel noted in closing that the Petitioner had not demonstrated how the consumer rights under Article 46 of the Constitution had been violated. In sum, Counsel submitted that the Petition lacked merit and thus should be dismissed with costs.
Analysis and Determination
53.It is my considered opinion that the issues that arise for determination are as follows:i.Whether the Petition satisfies the threshold for constitutional Petitions;ii.Whether this dispute raises a Constitutional questioniii.Whether the Petitioner’s rights under Articles 10, 27 and 46 of the Constitution were violated; andiv.Whether the Petitioner is entitled to the reliefs sought.
Whether the Petition satisfies the threshold for constitutional Petitions
54.An essential requirement for Constitutional Petitions is that they must be drawn with reasonable precision by setting out the Articles of the Constitution that were violated and providing sufficient details of how the violation took place. This underscored by the Court in Husus Mugiri v Music Copy Right Society of Kenya & another [2018]eKLR where it noted that:
55.Likewise, in Meme v Republic [2004] eKLR the Court stated as follows:
56.This test was also affirmed by the Supreme Court in Communications Commission of Kenya & 5 others v Royal Media Services Limited & 5 others [2014] eKLR as follows:
57.My reading of this Petition shows that it details the provisions of the Constitution that were infringed but the descriptive information on the manner in which the violation occurred is either sketchy or too general.
58.Whereas the Petitioner alleges that the Respondent, i.e. the Insurance Regulatory Authority is the regulator of insurance business and is among others mandated to regulate, supervise and develop insurance Industry; The Petitioner at paragraph 21 of the Petition where it purports to provide the details of alleged violation states:
59.This paragraph omits very vital particulars. It pleads states in general terms ‘a number of insurance companies’ but does not identify them. It also does not make them parties in the Petition despite the claiming they are the ones directly responsible for the alleged infringement. The Petition is pleaded indistinctly and does meet the threshold required of a Constitutional Petition.
60.The other issue is whether the Petition raises Constitutional questions.
Whether the present dispute raises a Constitutional question
61.A Constitutional question is one that requires only the application of the Constitution to determine. If a dispute can be resolved on any other basis without invoking the Constitution for the resolution, then it is that other means that should be pursued, and not the Constitution resolution. That is what is meant by the doctrine of Constitutional avoidance.
62.This principle was explained by the Court in the case of C O D & another vs Nairobi City Water & Sewerage Co. Ltd (2015)eKLR as follows:
63.An insurance cover is essentially a private contract that is entered into between the Insured and the Insurer. As a contract, it is subject to the doctrine of privity of contract. The premium that is paid becomes the consideration that validates the contract which is usually preceded by the offer and acceptance. However, the law provides that the taking third Party Insurance for motor vehicles a statutory mandatory. That cover extends 3rd Parties who may not be privy to the contract and may include pedestrians and passengers. Nevertheless, there is no requirement that an insured must apply for insurance from any particular insurer. The insured has the liberty to pick any of the licensed insurers of his choice.
64.There is no requirement in law that the Respondent that approves the increase of premiums or sets premiums for different insurance companies which are private business entities in a free-market economy. As attested by the Interested Parties they are responsible for pricing their products based on the assessment of the risk factors the product may attract. The Petitioner does not cite any legal provision that mandates the Respondent to set or approve those premiums. How setting premiums based on market factors by a private entity becomes a constitutional question in a free-market economy is difficult to fathom.
65.In my view, these grievances should be dealt with under the provisions of the Insurance Act Cap 487 which has comprehensive in-built mechanism for addressing any possible complaints pertaining to matters of insurance. The Insurance Regulatory Authority should be able to handle such complaints and in case of dissatisfaction, they may well be escalated to the Tribunal established under Section 169 of the Insurance Act Cap 487. A direct invocation of the Constitution is thus unwarranted.
66.I am not convinced therefore a dispute of the nature contained in this Petition is a Constitutional matter. It is my finding that this Petition offends the doctrine of Constitutional avoidance. Furthermore, even if I were to assume that the dispute is indeed properly before me, I doubt if sufficient proof exists to establish the allegations of infringement made.
Whether the Petitioner’s rights under Articles 10, 27 and 46 of the Constitution were violated
67.For the Petitioner’s claim to succeed it must be proved that the Respondent and the Interested Party violated provisions of the Constitution as alleged in the Petition.
68.The Supreme Court in Samson Gwer & 5 others (supra) emphasized the need for proof as follows:
69.Correspondingly, in Evans Otieno Nyakwana vs Cleophas Bwana Ongaro (2015) eKLR it was held that:
70.In the instant Petition, despite the Petitioner stating that a number of Insurance Companies had increased the premiums by 50% and had refused to provide comprehensive cover for vehicles older than 12 years or of a value less than 600,000/- in communication to their customers, there was no affidavit provided by any of the alleged customers to back this allegation. In any case, the Petitioner did not tell the Court with exactitude which insurance companies were being referred to in the Petition. The Petition is simply hypothetical and is not backed by any facts. The annexures exhibited do not meet the requirements of admissibility of electronic evidence as spelt out under the Evidence Act particularly, Section 106 (B) (4).
71.The Petition lacks merit and is hereby dismissed. Considering it was a public interest litigation; each Party will bear its own costs.
DATED, SIGNED AND DELIVERED VIRTUALLY THIS 20TH DAY OF DECEMBER, 2024.…………………………….L N MUGAMBIJUDGE